Get in Touch With Us
You must be 18 or older to gamble, and 21 or older in some states and at some sites. Check the minimum age that applies to you. This page explains how to contact Crypto Casinos, what we can help with, and what we can't. If gambling is causing you harm, the National Problem Gambling Helpline is available at 1-800-GAMBLER.
How to reach the Crypto Casinos team
Crypto Casinos is an independent comparison site. We publish research on crypto casinos open to US players, and we are glad to hear from readers. We have no public email address or form details to list here. Use the contact option in the site menu or footer, if one is shown, and write to us there.
We can only reply to messages sent through the channels the site itself provides. Please be cautious about anyone claiming to be us on social media or messaging apps. We will never ask for your wallet seed phrase, private keys, or casino passwords.
What to write to us about
- Corrections: Something outdated or wrong, such as a bonus term, a supported coin, or a withdrawal detail? Tell us which page and what you found. Our facts were last checked on Oct 1, 2026, and casino terms change often.
- Reader feedback: Topics you'd like covered, or comparisons that would be more useful, such as payout speed, network fees, or wallet setup for newer crypto users.
- Questions about our reviews: How we weigh factors like supported coins, licensing, game selection, bonuses, and anonymity.
- Business and editorial enquiries: Introduce your organization and what you have in mind. Commercial relationships do not decide our rankings, and commission cannot buy a position.
- Responsible gambling concerns: Mention it in your message and we will point you to appropriate support resources.
What we can't help with
We are a publisher, not an operator. We do not run any of the casinos we cover, so we can't see your account or move funds for you.
| Your issue | Where to go |
|---|---|
| Missing deposit or delayed withdrawal | The casino's own support team. Keep your transaction hash (TXID) and the wallet addresses involved. |
| Account locked, bonus dispute, or verification request | The casino's support, using the terms you accepted at signup. |
| Wallet or exchange problems | The wallet provider or exchange you used. |
| Legal or tax questions | A qualified attorney or tax professional. We can only offer general information. |
| Gambling harm | 1-800-GAMBLER |
We also can't advise on bypassing state restrictions, geoblocks, or identity and anti-money-laundering checks, and we won't recommend ways to do so.
What to include for a faster reply
- The page address or title you are writing about.
- The exact statement you think is wrong or unclear.
- Any source that supports your point, such as the casino's published terms and the date you saw them.
- Your state, only if it matters to the question, since availability and laws differ by state.
Never send private keys, seed phrases, or full account credentials. We do not need them.
How we handle your message
A person reads each message that reaches us. We can't promise a reply time. We aim to answer as soon as we reasonably can, and we may not reply to messages that are abusive or ask for something we can't provide. Verified corrections are made to the relevant page.
Before you look for answers elsewhere
Many reader questions are covered on our review pages: coins accepted, confirmation times, withdrawal limits, bonus wagering terms, and licensing. Offshore crypto casinos serving US players operate in a legal grey area. They are typically licensed in places like Curaçao or Anjouan rather than by a US regulator. Check your own state's gambling laws before you play. If you are curious about a different market, see our guide to non GamStop casinos for UK players, which is aimed at a separate audience.
Play responsibly
Gambling can lose you money, and crypto price swings add another layer of risk on top of any bet. Only play with money you can afford to lose, and never chase losses. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. US players may also owe tax on winnings and on crypto gains, so consult a qualified tax professional. For free, confidential help, call 1-800-GAMBLER.
Crypto Casinos may earn a commission if you use some links on this site. That does not influence how we rank or describe any casino.